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The Effect of Services, Objects and Tourism Attraction and Facilities on Tourist Satisfaction in Umbul Sigendang Kapilaler
Date: 2023-12-06 10:00 AM – 02:40 PM
Last modified: 2023-12-06
Abstract
Umbul Sigendang Kapilaler is a place where people visit for fun located in the Umbulsari area, in a village called Ponggok, in the Polanharjo District of Klaten Regency, in the Central Java Province. It offers a refreshing bathing experience with cold pools fed by natural springs. Unfortunately, the number of visitors to Umbul Sigendang Kapilaler is still far less than other homogeneous tourist objects in Klaten Regency, so the authors need to conduct research on Umbul Sigendang Kapilaler tourism for the purpose of knowing the effect of services, objects and tourism attraction and facilities on visitor satisfaction of Umbul Sigendang Kapilaler. This study uses a statistical analysis method called multiple linear regression. According to this study, only two out of the three factors are important for tourist satisfaction. These two factors are the quality of service and the availability of facilities.
Keywords
Tourist Satisfaction, Tourist Facilities, Service
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